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CAPS Services

WHAT CAN A STUDENT EXPECT AT CAPS?

A student's initial interview with a CAPS professional staff member is generally arranged by scheduling an appointment. You can assist this process by offering the student the immediate use of your phone.
It may be helpful for you to know that CAPS basic services are free of charge to full time students. Initial appointments are free to all Penn State students.

Students can schedule an appointment by calling
863-0395

or by visiting CAPS at:
501 Student Health Center

during office hours between 8 a.m. and 5 p.m., Monday through Friday.

The receptionist will arrange for the student to meet with a counselor as soon as possible. In non-crisis situations, this may involve a wait of one to two weeks for a first appointment.

In more urgent or crisis situations, an immediate or same-day intervention may be required. For example, a crisis might include consideration of suicide, experiencing a sexual assault or feeling overwhelmed and disoriented from severe panic.

In order to arrange for a crisis intervention session, the student should alert the CAPS receptionist to the crisis nature of the situation. If you feel that a student might be reluctant to ask for a crisis appointment, you can facilitate the process by making this request for the student.

Prior to the first visit with the counselor, the student completes forms eliciting background information. During the initial interview, the counselor and student begin an assessment of the student's needs and the ways in which CAPS or other services might be able to help. Except in rare situations where disclosure is legally mandated, all services at CAPS are confidential


NEXT: WHAT HAPPENS AFTER THE FIRST SESSION?


  ADA/EEOC © 2003. Center for Counseling and Psychological Services  501 Student Health Center  (814) 863-0395