Here is some helpful information about CAPS:
- CAPS provides a range of services which typically begin with a phone screening appointment. Learn more about CAPS services.
- A CAPS counselor can help you figure out how to talk with your student about your concerns for them and, when indicated, encourage scheduling an appointment at CAPS.
- Students are legally considered adults. Therefore, CAPS requests that the student schedule their own appointments.
- While we can talk with you about your concern for your student, due to ethical and legal requirements for confidentiality we would only be able to share specific information about your student's attendance at sessions, issues or treatment recommendations if they have signed a written release allowing us to do so.
- If you are concerned about a mental health emergency after CAPS business hours, you or your student can contact the Penn State Crisis Line at 1(877) 229-6400 or visit the Emergency Department of Mt. Nittany Medical Center just east of campus, off Park Avenue.
- Since CAPS provides short term individual services only, we often will refer students with ongoing or chronic conditions to services within the community. You can help your student by informing them of insurance coverage or helping them to access that information.
- If you would like to find, or CAPS recommends, a private practitioner in the local community, you might find our Community Provider Locator helpful.
- A CAPS counselor can suggest other resources on campus that may be helpful. For instance, if you are experiencing a death or family emergency or have been unable to reach your student and are concerned for their safety, you can contact the Office of Residence Life at (814) 863-1710, your student's Resident Assistant (who lives in the Residence Hall) or Student and Family Services at (814) 863-1260 or (814) 863-2020.
For more information about what your student can expect at CAPS, we encourage you to read more about us, our services, and our staff.