Crisis Information

Emergencies: 911

CAPS (Mon-Fri, 8am-5pm):
(814) 863-0395

Penn State Crisis Line (24/7):
(877) 229-6400

Crisis Text Line (24/7):
txt "LIONS" to 741741

CAPS Locations

- Student Health Center (SHC)
- Bank of America (BoA)
- Allenway Building (Downtown)
View locations on the map

Commonwealth Campus Services

Connect with CAPS

Twitter icon Facebook icon

News & Events

collage of students involved in individual and group counselling sessions


If you are in need of information to access crisis services, please click HERE.



Screening Appointment

CAPS services begin with a 10-15 minute phone screening appointment with a staff clinician to assess the nature and urgency of your problem so that we can help arrange the most appropriate next step to assist you. Please call CAPS at 814-863-0395 to set up a phone screening appointment.

At the end of the phone contact, appropriate options will be reviewed with you. These could include an initial appointment at CAPS and/or referral to other resources on campus or in the community that can help address your concerns. Urgent appointments are available when needed.

CAPS is a short term counseling agency. If you need or are interested in a longer term therapy relationship, we can help you to access our web-based Community Provider Database and advise you about setting up services in the community.


First In-Person Appointment

During the first in-person appointment, the student has the opportunity to discuss their concerns in more detail. If further services are indicated, the counselor may recommend group or individual counseling, suggest further evaluation, or refer the student to other services on or off campus. Occasionally, some students find that this appointment meets their needs and require no further services.

NOTE: Students should not pursue services at CAPS for the sole purpose of obtaining a letter of support. CAPS does not provide letters at the First Appointment and cannot provide documentation regarding a student's mental health without a history of services at CAPS during the specified time period. If necessary, students are encouraged to seek letters of support from individuals directly involved in their care such as past or present psychological/psychiatric providers, medical doctors, or family members.


Individual Therapy

Short term individual counseling may be offered to help students gain a deeper understanding of the sources of their difficulties. These insights are then translated into plans for action that the student can carry out in his or her daily life. For issues that would be better resolved through a longer-term individual approach, an appropriate referral to a community provider may be recommended. Read more about considerations for setting up therapy or psychiatric services in the community.

CAPS participates in a multidisciplinary team of physicians, dieticians, and mental health providers working together to help clients with food, weight, or body image issues. Learn more about the HEALS (Healthy Eating and Living Support) program.


501 Student Health Center | 814.863.0395 | Contact Counseling & Psychological Services