Crisis Information

Emergencies: 911

CAPS (Mon-Fri, 8am-5pm):
(814) 863-0395

Penn State Crisis Line (24/7):
(877) 229-6400

Crisis Text Line (24/7):
txt "LIONS" to 741741

CAPS Locations

- Student Health Center (SHC)
- Bank of America (BoA)
View locations on the map.

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News & Events

collage of students involved in individual and group counselling sessions


CAPS Chat provides informal, drop-in consultation for students residing in South & Pollock Halls with counselors from Penn State Counseling & Psychological Services (CAPS). Sessions are free and no appointment is necessary. Students are seen on a first-come, first-served basis and meetings are no longer than 30 minutes.


(Drop-in only, no appointments, no longer than 30 minutes)
Any changes will be noted on signs in Redifer Commons


Redifer Commons, suite 202

Concerns may include:

CAPS Chat is for...

CAPS Chat is not for...

Frequently Asked Questions

How do I attend a CAPS Chat meeting?

Come to Redifer Commons, suite 202, during CAPS Chat hours and check in at the desk. CAPS Chat meetings are first come, first served, so you may need to wait. Please arrive no later than 30 minutes before the end of the CAPS Chat hours. You can expect your meeting to last no longer than 30 minutes.

Are CAPS Chat meetings private?

While CAPS Chat is not formal counseling, information discussed is confidential. If you have questions about this, ask a CAPS Chat counselor.

I am on the CAPS waiting list. Can I come to CAPS Chat while I wait?

If you feel you need to be seen sooner for your concern because problems have intensified, it is best to contact CAPS at 814-863-0395. If you feel your concern has improved and feel an informal consultation meeting would meet your needs, CAPS Chat might be a good option for you. After meeting, if you would like to be removed from the wait list, let the CAPS counselor know.

I am currently seeing a therapist. Can I come to CAPS Chat?

Discussing concerns with your current therapist is strongly recommended. If your next appointment is not soon enough, it�s best to contact your counselor directly to see if he or she can see you sooner.

What if I cannot attend CAPS Chat hours?

Call Penn State Counseling & Psychological Services (CAPS) at 814-863-0395. They can help answer your questions or find resources that may help meet your needs.

What should I do in an emergency?

If you or someone you know is experiencing a crisis, immediately contact CAN HELP at 1-800-643-5432 or call 911.

501 Student Health Center | 814.863.0395 | Contact Counseling & Psychological Services