Crisis Information

Emergencies: 911

CAPS (Mon-Fri, 8am-5pm):
(814) 863-0395

Penn State Crisis Line (24/7):
(877) 229-6400

Crisis Text Line (24/7):
txt "LIONS" to 741741

CAPS Locations

- Student Health Center (SHC)
- Bank of America (BoA)
- Allenway Building (Downtown)
View locations on the map

Commonwealth Campus Services

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News & Events

collage of students involved in individual and group counselling sessions


CAPS Chat provides informal, drop-in consultation for students with counselors from Penn State Counseling & Psychological Services (CAPS). Sessions are free and no appointment is necessary. Students are seen on a first-come, first-served basis and meetings are no longer than 30 minutes.

Concerns may include:

CAPS Chat is for...

CAPS Chat is not for...

Frequently Asked Questions

What are the CAPS Chat hours and locations?

CAPS Chat in the Commons
Pollock Commons Monday 2-4pm (Pollock Halls: Residence life office)
Warnock Commons Tuesday 2-4pm (North Halls: Cultural Lounge)
Redifer Commons Wednesday 2-4pm (South Halls: Residence life office)
Waring Commons Thursday 2-4pm (West Halls: Cultural Lounge)
Johnston Commons Friday 10am-12pm (East Halls: Residence life office)

CAPS Chat at the Law School
(For Law Students and SIA Students)
Law School - office #310
Thursday 12:30-2:30pm

LGBTQA Student Resource Center
101 Boucke Building
Monday 2-4pm
Wednesday 2-4pm

220 Grange Building
Tuesday 12:30-2:30pm (Only on 2/13, 3/13, and 4/3)

21 HUB - Robeson Center
Wednesday 2:30-4:00pm (bi-weekly, 1/24, 2/7, 3/7, 3/21, 4/4, and 4/18)



Are CAPS Chat meetings private?

While CAPS Chat is not formal counseling, information discussed is confidential. If you have questions about this, ask a CAPS Chat counselor.

I am on the CAPS waiting list. Can I come to CAPS Chat while I wait?

If you feel you need to be seen sooner for your concern because problems have intensified, it is best to contact CAPS at 814-863-0395. If you feel your concern has improved and feel an informal consultation meeting would meet your needs, CAPS Chat might be a good option for you. After meeting, if you would like to be removed from the wait list, let the CAPS counselor know.

I am currently seeing a therapist. Can I come to CAPS Chat?

Discussing concerns with your current therapist is strongly recommended. If your next appointment is not soon enough, it is best to contact your counselor directly to see if he or she can see you sooner.

What if I cannot attend CAPS Chat hours?

Call Penn State Counseling & Psychological Services (CAPS) at 814-863-0395. They can help answer your questions or find resources that may help meet your needs.

What should I do in an emergency?

If you or someone you know is experiencing a crisis, immediately contact The Penn State Crisis Line at 1(877) 229-6400 or call 911.

501 Student Health Center | 814.863.0395 | Contact Counseling & Psychological Services