University Health Services
University Health Services (UHS) is your comprehensive on-campus health care resource. We specialize in outpatient student health including the treatment of medically urgent problems and ongoing health concerns. We provide preventative care, education, and resources to help students live a healthy lifestyle.
UHS remains committed to the health and safety of our patients, staff, and community both on and off-campus. Although the COVID-19 pandemic continues, below are some extra steps being taken to protect your health:
- Getting the care you need at the time you want
We are reopening the Student Health Center to routine appointments, making many non-urgent but medically necessary appointments available once again such as procedures, immunizations, physical exams, and preventative care. Please remember our priority will always be the safety of our Penn State community. We will continue to provide our patients the care they need while following public health guidelines from the CDC and the Commonwealth of Pennsylvania.
While our clinicians have always remained available during this pandemic for urgent care, we are now working to provide non-urgent but medically necessary care in a safe and progressive manner aimed at protecting our students, staff, and community.
- Limiting visitors
To help keep our patients, staff, and community safe, we are temporarily limiting visitors in our clinic. No visitors will be permitted except under special circumstances.
- Mandatory masking
Each person who enters our facility must wear a mask, including all patients and employees. Masks will be provided to you if you do not have one. All staff members will wear a mask while in the building
- Enhanced check in
Checking in for your appointment is going high tech! Low to no-touch check in options will be available so that you can check in for your appointment, upload insurance information, and be notified when we are ready to see you electronically. Our goal is to eliminate the need for waiting rooms as much as possible to allow for better physical distancing and to limit the potential time of exposure
- Appointment-only care
All patients will be admitted into the Student Health Center by appointment only. These appointments include patients coming in for lab or x-ray needs. Scheduling everyone an appointment helps to keep the flow and distancing of patients and staff controlled making a safer environment for everyone. Beginning August 20, 2020 online appointment scheduling through myUHS will be available for medical concerns, lab work and COVID-19 testing. Students may also call 814-863-4463 to schedule an appointment.
For concerns related to Health Information Management, call 814-863-1975, to talk with a staff member.
To reach a staff member in Student Health Insurance, call 814-865-7467 or schedule a phone or Zoom appointment by sending a message to firstname.lastname@example.org.
To reach a staff member in the University Health Services Billing office, call 814-865-3465.
- Telemedicine virtual visit
UHS is proud to offer secure private visits through Zoom. This allows you to communicate with a health care provider without having to leave home. Visits can include, Women’s & Men’s Health, LGBTQ Health, Primary Care, and Physical Therapy. Some care may still require you to be seen in the building, but many things can be managed without having to step outside! To see if your medical needs are amenable to telemedicine, call 814-863-0774. An experienced nurse will be able to help determine how best to use this resource and help set up an appointment.
- Enhanced COVID-19 screenings
Each person entering the Student Health Center, including staff, will be screened for symptoms of respiratory infection (fever, cough, shortness of breath) and have their temperatures checked with no-contact infrared thermometers.
We are requiring the students to follow the PA Department of Health recommendations.
- Isolating patients with COVID-19 or related symptoms
We have reconfigured our clinic to keep people with COVID-19 or related symptoms in the negative pressure suite, with 11 negative pressure rooms.
According to the CDC, a negative pressure room is a “single-occupancy patient-care room used to isolate persons with a suspected or confirmed airborne infectious disease”.
- COVID-19 Testing
We are offering two options for COVID-19 testing to all undergraduate and graduate students. Students can get tested within UHS or use the testing boxes located at the second-floor entrance on the Student Health Center building's south side, facing Millenium Science Complex. Both testing options require an appointment.
Please Note: UHS does not handle the surveillance testing or walk-up testing. Determine which test you need through the COVID-19 decision tree.
The testing boxes are a fast and easy way for students who have a COVID-19 concern or have mild COVID-19 symptoms to get tested. Those with more severe symptoms will be asked to be tested in-house at the Student Health Center. Once an appointment has been made for the testing boxes, students will arrive at the second-floor entrance on the Student Health Center building's south side, facing Millenium Science Complex, and follow the signs to the testing boxes. At the box, students will be directed by a UHS provider to step up to the box and get tested. Getting tested only takes about 30 seconds.
Students who may be experiencing more concerning symptoms will be tested within UHS in its newly built negative pressure suite. When available, the new Abbott test IDNow test kits and equipment allows Penn State to rapidly sample 100 symptomatic students on average per day through a nostril test. Quest Labs is used for confirmatory testing and when Abbott IDNow tests are not available. A Quest representative, Sarah Kostuk email@example.com, may reach out to students if the information in the student-created Quest account is incomplete.
COVID-19 Patient Fact Sheets:
- Extra cleaning measure
High touch areas will be disinfected regularly throughout the day. Exam areas will also be disinfected to appropriate standards. Multiple alcohol-based hand rub stations are accessible. Any person entering the building will be asked to clean their hands with alcohol-based hand rub.
- Physical (social) distancing
Staff and patients are expected to be 6 feet apart as much as possible. Many of our waiting areas have been reconfigured or eliminated to help make physical distancing easier.
- Safety guards
We have added plastic barriers at desks and disposable covers for frequently used items such as our x-ray equipment to maintain safety for staff and patients.
- Pharmacy curbside pickup and delivery
The UHS Pharmacy is open and fully stocked. You can pick up a prescription without having to get out of your car. No car? No problem! You can also wait outside the building and have your prescription delivered to you outside. Prescriptions can even be mailed to your home for $3.00 monthly.
- Travel to areas which require Nucleic Acid and IgM Antibody testing
Call the UHS Advice nurse at 814-863-4463 to schedule both tests. The nucleic acid testing will occur through a nasal swab collected at the UHS testing Boxes. The IgM antibody test is a blood test that will be drawn at the UHS lab.
- Uploading COVID-19 Immunization Records
Students who receive the COVID-19 immunization should submit their records to the University through myUHS. While the COVID-19 immunization is not required at this time, the University's return to in-person experiences and a sense of normalcy depends in part on our ability and willingness to be immunized. Learn more about what you can do once you've been fully vaccinated.
For more information on how to upload your records, visit our Submit Immunization Information webpage.
To be eligible for the vaccine incentive prize drawing, students MUST also complete the online incentive form.
- 24/7 Advice Nurse
Not sure if your medical situation is an emergency? Wondering if you need to see a clinician? Our advice nurse can help you decide if your medical problem needs immediate attention and provide you with tips for self-care. Call 814-863-4463 to speak with an advice nurse 24/7.
The line is answered by UHS Registered Nurses Monday, Tuesday, Thursday, and Friday from 8:00 am to 5:00 pm and Wednesdays from 9:00 am-5:00 pm. After these hours and on weekends, the calls are handled by an answering service, and all calls are reviewed by UHS staff on the next business day.
University Health Services is an all-inclusive health care service at University Park offering medical, pharmacy, lab, imaging, physical therapy, medical records, insurance, and emergency services in one convenient on-campus location. We employ a team of knowledgeable and compassionate clinicians and support staff who are able to diagnose and treat routine illnesses and preexisting medical conditions. Our clinicians provide treatment for a wide array of health concerns that most commonly include:
- Sore throats
- Viral Infections
- Routine Medical Exams
- And More
We invite you to learn more about University Health Services. Please explore our departments and areas of specialization, or visit myUHS to schedule your first appointment.