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Student Affairs offices are operating remotely. Visit individual department pages for services and contact information. Visit our event calendar for virtual events. 

Get Urgent Help


CAPS Chat provides informal, drop-in consultation for students with counselors from Penn State Counseling and Psychological Services (CAPS). Sessions are free and no appointment is necessary. Students are seen on a first-come, first-served basis and meetings are no longer than 30 minutes.


Virtual CAPS Chat
CAPS Chat comes straight to your door every week!
Just stop on by through Zoom. Read on for details and to learn if Virtual CAPS Chat is right for you.

Concerns may include:

  • Stress or Anxiety
  • Adjusting to college life
  • Family problems
  • Relationship issues
  • Roommate difficulties
  • Academic pressures

CAPS Chat IS for...

  • Discussing specific concerns in a one-on-one environment
  • Learning more about what counseling might be like
  • Understanding how to help a friend
  • Getting mental health questions answered

CAPS Chat IS NOT for...

  • Formal therapy or counseling
  • Crisis services
  • Severe or longstanding concerns

Virtual CAPS Chat (Summer 2020)

What can I expect from Virtual CAPS Chat?
First, make sure to have:
•    A stable internet connection
•    Access to a webcam
•    A private location with no distractions

If you are unable to access any of the above, CAPS can still help you navigate to services that can meet your needs! Call us at (814) 863-0395.

Next, plan to have your 9-digit Penn State Student ID number available. Safety is our #1 priority: at the beginning of your meeting the CAPS Chat counselor will confirm your current location, as well as a phone number where you can be reached in the event of technological difficulties.

After a brief introduction to CAPS Chat, you will have some time to share your needs and concerns. Not sure what you need? No problem. CAPS Chat counselors can help you figure that out too.


Days Times Location


2:00 p.m. - 4:00 p.m. Zoom link for CAPS Chat


2:00 p.m. - 4:00 p.m. Zoom link for CAPS Chat

Frequently Asked Questions

Are CAPS Chat meetings private?

While CAPS Chat is not formal counseling, information discussed is confidential. If you have questions about this, ask a CAPS Chat counselor.

I am waiting to be assigned to a CAPS clinician. Can I come to CAPS Chat?

If you feel you need to be seen sooner for your concern because problems have intensified, it is best to contact CAPS at 814-863-0395. If you feel your concern has improved and feel an informal consultation meeting would meet your needs, CAPS Chat might be a good option for you. After meeting, if you would like to be removed from the wait list, let the CAPS counselor know.

I am currently seeing a therapist. Can I come to CAPS Chat?

Discussing concerns with your current therapist is strongly recommended. If your next appointment is not soon enough, it is best to contact your counselor directly to see if he or she can see you sooner.

What if I cannot attend CAPS Chat hours?

Call CAPS at 814-863-0395. They can help answer your questions or find resources that may help meet your needs.

What should I do in an emergency?

If you or someone you know is experiencing a crisis, immediately contact the Penn State Crisis Line at 1-877-229-6400 or call 911.

Penn State Student Affairs
Counseling & Psychological Services
Main Location

501 Student Health Center
University Park, PA 16802

Additional Locations

3rd Floor Bank of America Career Services Building
University Park, PA 16802

Allenway Building (Downtown)
315 S Allen Street
State College, PA 16801