Resources for Students

Maxient Correspondence

The Office of Student Accountability & Conflict Response will notify students about accountability processes by email through the Maxient system. Maxient is the most trusted provider for incident reporting and student conduct case management.  

When our office sends an official notice, you will receive an email from “notifications[at]maxient.com.” The email will show the sender as a Penn State employee or office with their name followed by “(via Maxient).” It is important for you to know that this is an authentic email from the university. It is not spam or a phishing attempt. 

In addition to a brief explanation, the body of the email will contain a link to your notification letter. You may be prompted to enter your Student ID number to ensure the privacy of letters sent through the system. Once logged in to the Maxient portal, you can access your letter, which will be a PDF document. Print or download and save the letter for your records as this link is only active for a limited time.  

If you have difficulty accessing your letter in Maxient — or want to confirm the legitimacy of the email — contact us at 814-863-0342. 

Withdrawal during the Conduct Process

In most cases, the student conduct process will continue should the Respondent withdraw from the university prior to the final resolution. There are a few exceptions to this general rule, including those outlined below.

Student Conduct Withdrawal

When there is a concurrent or pending criminal investigation and/or judicial process, a Respondent may submit a request for a conduct withdrawal to the Senior Director.

• A Conduct Withdrawal withdraws the Respondent from the University and suspends the student conduct process pending resolution of the criminal process. This allows the Respondent to preserve their right to present information in the university proceeding without impinging upon their protection against self-incrimination in the criminal matter.
• Upon receiving a request, the Senior Director will evaluate whether offering a Student Conduct Withdrawal Agreement is appropriate, based on the circumstances of the case. If so, the Senior Director will provide the Respondent with a Student Conduct Withdrawal Agreement form for their signature.
• The agreement fully outlines the conditions and restrictions associated with such a withdrawal, including but not limited to a registration hold, prohibition from university premises, and transcript notation.

Delay after Medical Withdrawal

When a Respondent has withdrawn from the university for medical reasons and is unable to fully participate in the student conduct process due to their medical condition, they may submit a request for delay to the Senior Director.

• Such a delay suspends the student conduct process to allow the Respondent to focus on their mental and/or physical health before reengaging in the process.
• Upon receiving a request, the Senior Director will conduct an individualized risk assessment to determine whether offering a delay is appropriate. If so, the Senior Director will provide the Respondent with a Delay after Medical Withdrawal Agreement form for their signature.
• The agreement fully outlines the conditions and restrictions associated with such a withdrawal, including but not limited to a registration hold, prohibition from university premises, and transcript notation.